Shipping Policy

Last updated January 2026

Thank you for shopping with BigBack AP. This shipping policy explains how and when your order will be delivered.

Shipping locations

We currently ship orders within the United Kingdom only. We do not offer international shipping at this time.

Order processing

All orders are processed within one to two working days after payment is received. Orders placed on weekends or bank holidays will be processed on the next working day.

During busy periods such as sales or holidays processing times may be slightly longer but we always aim to dispatch orders as quickly as possible.

Delivery methods

We use a range of trusted UK delivery companies to ensure your order arrives safely and on time. The delivery company used may vary depending on your location order size or service availability.

Delivery options and estimated delivery times will be shown at checkout. Estimated delivery times are provided as a guide and are not guaranteed.

Delivery times

Standard UK delivery usually takes two to five working days from dispatch.

If a faster delivery option is available it will be displayed at checkout.

Please note that delivery times may be affected by factors outside our control such as weather conditions courier delays or peak delivery periods.

Shipping costs

Shipping costs are calculated at checkout based on your delivery address and chosen delivery method. Any applicable shipping charges will be clearly shown before you complete your order.